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Frequently Asked Questions

FAQs

1. How can I participate in the lucky draw

Simply purchase your ticket through our official channels. Once purchased, you will receive a ticket ID — keep it safe for the draw date.

2. Can anyone participate?

Yes! Our draws are open to global participants unless otherwise specified. However, winners must comply with local laws regarding prize collection.

3. How will I know if I’ve won?

Winners are contacted directly via phone or WhatsApp using the details provided during ticket purchase. We also announce results on our official platforms.

4. How will I receive my prize?

Prizes are given via bank transfer or personal hand delivery (depending on the prize type and winner’s location).

5. Are there any deductions from the prize?

Yes. A 20% commission and 5% VAT will be deducted from cash prizes as per our terms and conditions.

6. When is the draw date?

Each campaign has its own draw date, which will be announced in advance. Stay tuned to our announcements.

7. Is my ticket refundable?

All ticket sales are final and non-refundable.

8. How many tickets can I buy?

There’s no limit! Buying more tickets increases your chances of winning.

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